Booking & Payment
Texas Poker Supply operates on a ‘secure with retainer’ basis, whereby we require a minimum 50% of the grand total to guarantee the services we provide, including but not limited to the production of the contract, meetings, event planning, additional phone calls, venue walk through’s, scheduling and staffing. To be placed on our schedule we require the non-refundable retainer, start time and address of the event. This is non-refundable under any circumstance. The remaining balance is due no less than 3 days after the scheduled event. Texas Poker Supply charges a $200 late fee for all remaining balances not paid within 3 days after the scheduled event date and a $25.00 per day late charge for every day after the 3 day grace period. Payments can be made by check, cash or credit card.
Postponement, Cancellation or Amendments
Clients may reschedule the event only once and must do so at least 30 days prior to the originally agreed upon event date. If done within 30 days of the original date, a $300 rescheduling fee will apply. If you determine that you need to postpone your event, it is understood that you will agree to abide by the terms of our original agreement. No refunds will be given for any reason at anytime. Rescheduling must occur within 6 months of the original event date. Rescheduling to a December date is not available. Any changes to the contract must be made 96 hours prior to the event start time.
Cancellation of the event outside of 7 days will result in forfeiture of the non-refundable retainer. Cancellation of the event within 7 days of the scheduled event start time, will result in full payment required. The remaining balance is due no less than 3 days after the scheduled event.
Any modified contract will not be for less than the originally contracted grand total. All changes must be agreed upon by both the undersigned parties. Changes to a different venue or location may result in a different price based on distance and or difficulty of delivery and setup. Any change requests made for the event need to be requested via email.
Delivery, Setup and Breakdown
Our team will work with you and the location for your casino party in order to determine the best time to deliver and set up. We like to deliver and setup everything as early as possible to ensure your guests get the full casino party experience when they arrive. Tear down and removal of the gaming tables and other equipment will begin when the casino ends unless requested otherwise. A notice in advance would be needed for a delayed breakdown and removal. A delayed breakdown and removal will result in an additional charge.
Client Liability and Behavior
All poker chips must be handed back at the end of the event. Failure to do so will result in a charge to cover the cost of the poker chips lost. Texas Poker Supply reserve the right to exclude any guests from the casino tables if it is believed that their presence at the tables is disruptive, abusive, or inhibiting other guests’ enjoyment of the event. Our staff will conduct themselves in a professional manner at all times. If at any time during the event, our staff feel threatened or are met with abusive behavior, whether verbal or physical, from guests, Texas Poker Supply retains the right to cease gaming with immediate effect. In this circumstance, the client will not be entitled to a refund.